Balanced Score cards (B.S.C) course

:Introduction-The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. It was originated by Drs. Robert Kaplan (Harvard Business School) and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance. While the phrase balanced scorecard was coined in the early 1990s, the roots of the this type of approach are deep, and include the pioneering work of General Electric on performance measurement reporting in the 1950’s and the work of French process engineers (who created the Tableau de Bord – literally, a "dashboard" of performance measures) in the early part of the 20th century, For more information and professional training you can follow up the contents of this program and registration.

:Who should Attend- .HR Managers & consultants – Planning & Organizing Assessment team Officers & managers

: Course Objectives-

:By The end of this Course the Participant Will- be Able to

· Apply the Balanced Scorecards To improve their organization Performance to be Sky-High Successful.

· Control the gab between the aimed performance and the expected one by maximizing the performance level.

:Course Contents-

:First Day

· Basic concepts of the balanced scorecard and how it can be used to improve organization performance.

· How the balanced scorecard applies to different types of organizations?!

· How to build and implement a balanced scorecard using our award-winning nine-step methodology?!

· How to develop Strategy Pro files TM , strategy maps, and initiatives for improving organization strategy and processes.

· How to develop more meaningful performance measures?!

· The correct sequence of steps that are necessary to build a strategy-focused organization.

Second Day:

· How a scorecard system can drive a performance-based budget and employee accountability.

· Introductions, expectations, and participant knowledge.

· Workshop objectives.

· Balanced scorecard concept and origin.

· Agenda, schedule, and logistics.

· References.

· Introduction to the examples, case study, small-group exercises, performance measurement software, and the performance scorecard toolkit.

· Introduction to performance management and measurement.

Third Day:

· Definitions.

· Balanced scorecard history.

· Reasons for undertaking a balanced scorecard project.

· Similarities and differences among BSC and other performance systems.

· Advantages of using BSC performance systems.

Fourth Day:

· Contrast private sector and public agency use of scorecards.

· Key questions the BSC seeks to answer.

· Sample BSC performance measures.

· The Nine-Step Methodology for building and implementing a balanced scorecard project

· Meeting the challenges of scorecard systems.

· Indicators of successful projects.

· Building the Balanced Scorecard.

· Implementing the Balanced Scorecard.

· Overcoming obstacles and challenges within your organization.

Fifth Day:

· Integrating the scorecard with other enterprise management and information systems.

· The role of consultants.

· Time and schedule estimates.

· Develop an Action Plan based on your organization’s readiness.

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And now we see Professor/ Robert Kaplan discusses the importance of the balanced scorecard.

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-Time and place

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Their training program is carried out over five days by 25 hours.
In the period from: Dear member, or visitor, "Training News" You can now decide when, according to organize your time of choice for training (only for groups / industrial / government institutions / facilities services), for individuals, please contact us.

-Place of execution of the training program:
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1 - at the headquarters of the training center - Egypt.
2 - Facility at the headquarters of the trainee or client.
3 - in any country according to the needs of trainees or customers.

Three options were developed for the convenience of the trainees to choose what fits with you only by the news, training and coordination with the major training centers and excellence.

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"The implementation of this program is an expert in this area"

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Certificate training program approved by the training center has great expertise in the field of training and consulting the adoption of international organizations.

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